A deposit is required to book your appointment. Most service providers require at least 2 days’ notice for cancellations if you cancel late or no-show, the deposit is usually non-refundable. Refund policies vary by each service provider, so check their page for exact rules. If a service provider cancels, you’ll get a full refund including any fees. Senyah takes a small 2.5% processing fee only when deposits are kept due to late cancellations or no-shows. Thanks for booking with Senyah!